Community Engagement Tools & Techniques

This section provides the tools and techniques that might be useful for planning and designing community engagement programmes.

Prior to planning a community engagement programme, clarity on its purpose is essential. It helps in identifying its objectives, outcomes and the level of engagement. The engagement technique varies for every situation and is being determined by some important aspects like events objectives, the community involved in the engagement programme, their specific concerns, resources and projects budget.

There are a wide range of tools and techniques that can be used to undertake effective and positive community engagement. Some examples are shown below:

  • Stakeholder workshops
  • Focus groups
  • Planning forum
  • World cafĂ©
  • Door knocking / surveys
  • Newsletter
  • E-Voting
  • Roundtable network event
  • Conferences
  • Opinion Surveys
  • Ideas competition
  • Planning for real
  • Mapping event
  • Process mapping
  • Activity event
  • Interactive display
  • Roadshow
  • Community conference and survey
  • Street stall
  • Open house events
  • Videography
  • Advertising
  • Social media: Twitter, Facebook, blogs
  • Drop in sessions
  • Paper based questionnaire
  • Online questionnaire
  • Special interest groups
  • Web-chat

If you would like further information / support in delivering any of these activities, click here.

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