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Making a complaint
Complaints: organisations
The Public Services Ombudsman for Wales has legal powers to look into complaints about public services in Wales. The Ombudsman can also look into complaints that local authority members have broken their authority's code of conduct. The Ombudsman is independent of all government bodies.
The Local Government Association is a national representative body that promotes democratic and effective local government in the service and support of local communities. As such, it seeks to maintain the highest standards of conduct and integrity. It is equally important that elected members of the Association, through their individual conduct, maintain such standards.
Click on the map or list below to find information about your local planning authority.